Terms & Conditions

Effective date: November 10, 2026

These Terms & Conditions govern your use of websites, forms, landing pages, portals, applications, and related digital services operated by TranterGrey that link to these terms, including trantergrey.com and leads.trantergrey.com (the “Services”). Please review them before using the Services. If you do not agree, do not use the Services.

1. Inquiries and professional services

Website content provides general information about TranterGrey's work. Submitting a form, requesting a meeting, or receiving an automated response does not create a service contract, confirm an appointment, or guarantee availability. Quotes, deliverables, timelines, fees, licensing, and other project commitments are governed by a separate written agreement. If that agreement conflicts with these terms on a subject it addresses, the agreement controls.

2. Client-branded services

TranterGrey may supply technology used by another business. That business is responsible for the products, services, appointments, offers, and communications it provides. Its terms and privacy notice apply to your relationship with it. Hosting a page or form on a TG domain does not make TG the seller of that business's services or the sender of its messaging program.

3. Appropriate use

Provide accurate information and use the Services lawfully. Do not impersonate others, submit information without authority, distribute spam or malicious code, attempt unauthorized access, interfere with operation, or use the Services to violate another person's rights. Do not upload sensitive or regulated information through a general inquiry channel.

4. Accounts and access

If you receive an account, protect your credentials, use only the access authorized for you, and notify us promptly of suspected misuse. Do not share access with unauthorized users. We may restrict or suspend access to address misuse, security issues, legal requirements, or termination of the applicable service agreement.

5. Submitted information

You retain your rights in information and materials you submit. You authorize us and our service providers to receive, store, process, and transmit those materials as reasonably needed to respond to you and provide the applicable Services. You are responsible for having the necessary permission to submit them. Confidential project materials should be shared through an agreed channel under any applicable confidentiality agreement.

6. Website content and third parties

Text, designs, logos, video, software, and other materials on the Services belong to TranterGrey or their respective owners. You may view the public site for informational purposes. Other use, copying, distribution, or commercial exploitation requires the relevant owner's permission, except as allowed by law.

External links, embedded media, and integrated platforms are provided for convenience or service delivery. Their own terms and privacy practices apply. We do not control their availability or independently operated content.

7. TranterGrey text messaging terms

If you separately opt in to a TranterGrey messaging program, TG may send the message categories identified at signup, such as responses to your inquiry, meeting coordination, appointment reminders, and service updates. Promotional texts are sent only under a separate marketing opt-in where required. Automated technology may be used to send messages.

Consent: Entering a phone number or submitting a general inquiry does not itself enroll you in marketing texts. Marketing consent is optional and is not required to purchase services. You must be authorized to use the number you provide.

Frequency and charges: Message frequency varies with the program and your interactions. Your wireless provider may charge for messages and data, including messages you send to us. Ask your provider about your plan.

Opting out: Reply STOP to the number sending the messages to end that messaging program. You may receive a final confirmation of your opt-out. To rejoin, complete the program's opt-in process again. Opting out of one business's program does not change your choices with another business.

Help: Reply HELP for assistance, email [email protected], or call 706.731.8415. Client-branded programs use the support details supplied by that client.

Delivery: Wireless carriers are not responsible for messages that arrive late or fail to arrive. Delivery is not guaranteed and messaging should not be used for emergencies.

Privacy: Read our Privacy Policy for information about mobile data and consent records. A client's messaging program must identify that client and provide its own applicable terms and privacy notice.

8. Availability and limitations

We work to keep the Services useful and available, but do not guarantee uninterrupted operation, error-free content, or a specific business or marketing result. To the extent permitted by law, the Services are provided as available without additional implied warranties. To the extent permitted by law, TranterGrey is not liable for indirect, incidental, special, or consequential losses arising from use of the Services. Nothing in these terms excludes liability or rights that cannot lawfully be excluded or limits commitments expressly made in a separate written agreement.

9. Changes

We may update these terms as the Services change. Updated terms will show a new effective date. We will provide additional notice or seek agreement when required by law or an applicable contract. A change does not retroactively alter an existing signed project agreement.

10. Contact